Any business that relies on IT needs effective process in place for managing assets and resolving faults. The Digita IT Asset Manager (IAM) combines both these functions and much more, making one of the most efficient applications you’ll ever buy for your business.
Show up on the radarOne of the most innovative features in IAM is the ability to upload an image of an area, then drag and drop IT assets onto the map. This gives you the ability to:
- Print a map of an area showing the assets it contains
- Provide an engineer with a visual indication of faulty assets
- Plan the deployment of new assets
Various features have been built around this, such as the ability to view an area, and then overlay fault flags to display machines with any issues, a fantastic new feature that will save businesses time and money.
Fault managementMany businesses have an audit of their IT assets, and for fault management, they have a separate tool which creates tickets for new faults. We bring these tools together, a turn them into an innovative solution that makes fault management so much easier. With our fault management tool, you can prioritise faults, assign them to engineers, set SLA's around resolution times, and be able to report on it all live!
The reporting potential is vast, if you have SQL programmers in your organisation, we'll support them in writing custom reporting scripts that meet your exact needs, if you don't have one, we'll write them for you.
Free upgradesDon't you just hate it when you buy a new piece of hardware or software, and 2 months later, a new version is released, with an attractive upgrade price? Well so do we, that's why all our customers get free updates to the IAM for life! These will be available via the upgrade section in the customer centre.
- Visually position assets
- Integrated fault management
- Ping test assets with a single click
- Help with custom report writing
- Free upgrades for life
The IT Asset Manager is coming soon, so register your interest now, and we'll mail you as soon as it becomes available, plus, by registering you be eligable for a massive discount.
Just complete the form below with your name and email address and we'll give you more details about the asset manager, as well as giving you access to exclusive technology previews.