Communication

Internal and external communication can be a large drain on company finances and VOIP has provided many companies with a cheap and effective solution to keep outgoings low and profit high.

Voice over Internet Protocol (VoIP), also called Internet telephony, Broadband telephony is the routing of voice conversations over a computer network. One advantage of VOIP is that it is extremely versatile and cheap compared to static landlines.

Benefits of VOIP

VoIP allows users to travel anywhere in the world and still make and receive phone calls:

• Subscribers of phone-line replacement services can make and receive local phone calls regardless of their location. For example, if a user has a New York City phone number and is travelling in Europe and someone calls the phone number, it will ring in Europe. Conversely, if a call is made from Europe to New York City, it will be treated as a local call. Of course, there must be a connection to the Internet e.g. WiFi to make all of this possible.
• Users of Instant Messenger based VoIP services can also travel anywhere in the world and make and receive phone calls.
• VoIP phones can integrate with other services available over the Internet, including video conversation, message or data file exchange in parallel with the conversation, audio conferencing, managing address books and passing information about whether others (e.g. friends or colleagues) are available online to interested parties.

VoIP provides a cheap, or indeed free communication mechanism between staff in your local department and departments on the other side of the world depending on the broadband capabilities in your company.

VoIP can also provide your customers with a free way to contact your company and also open up a whole host of other possibilities that we can explore together should your needs be within this area.